Support

Use the feedback form (also under Feedback in the extension) or email support@sessionshare.dev. We reply within 2 business days, in English or Chinese.

What to include

• What you did (save, switch, copy, paste or buy) and what happened instead.
• Your Chrome version and operating system.
• For purchases: the email used at checkout or your Creem order number.

Never send cookies, passwords or share codes. We will never ask for them.

Common questions

A site does not stay signed in after switching or importing

Some sites bind a login to a device, an IP address or a second factor, or store it outside cookies. Session Share cannot bypass those protections. Try enabling “Also save Web Storage” for that site in Settings.

I reinstalled and the ad is back

Open Remove ads → Restore purchase and enter the license key from your Creem receipt email. One purchase works on up to 3 devices; to move it to another device, email us with your order number.

How do I get a refund?

See the refund policy.

How do I use the new version?

Read the guide, with a one-minute video.